Real results. Real systems.
Every project below is a real operational transformation — names anonymized, numbers accurate.
From 20 hours/week of manual reporting to a 3-minute AI pipeline
The challenge
A mid-size e-commerce brand with 50K+ SKUs was spending 20+ hours weekly compiling reports from Shopify, Google Ads, and warehouse systems. Data was stale by the time decisions were made.
What we built
We built an automated pipeline: data extraction from 4 sources, AI-powered anomaly detection, and a daily executive dashboard delivered via Slack and email. Guardrails flag data quality issues before they reach stakeholders.
AI support triage that cut first-response time from 4 hours to 8 minutes
The challenge
A B2B SaaS platform (15K users) had a 3-person support team drowning in 200+ daily tickets. Priority tickets got lost in the queue. Response times averaged 4 hours — churn was climbing.
What we built
We deployed an AI triage system: automatic classification by urgency and topic, smart routing to the right agent, and AI-drafted responses for common issues. Built-in hallucination guardrails ensure every draft is grounded in the knowledge base.
Lead research automation that 5x'd outbound pipeline in 2 weeks
The challenge
A digital consultancy's sales team spent 15 hours/week manually researching prospects — LinkedIn profiles, company news, tech stacks. By the time outreach was personalized, leads had gone cold.
What we built
We built an AI sales workflow: automated lead enrichment from 6 data sources, AI-generated personalized outreach sequences, and CRM integration with auto-follow-up scheduling. Prompt-injection hardened to prevent data leakage from external sources.